Contact Us

At Alert Advance, the safety and security of our customers is our primary focus. Our management team has over 100 years experience in the life safety monitoring industry and our UL-Listed monitoring center has been serving customers across the United States and Canada for over 35 years. We would like to provide you with the same peace of mind as our thousands of existing customers.

If you have questions about Alert Advance, email us at or fill out the form below.

If you are a current customer who has a question about how to use your system or needs to make changes to your contact list, please call the customer service number on your medical alert console any time day or night.

If you have a medical or other emergency, push your help button to speak to a care specialist.

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